{"id":3185,"date":"2020-11-02T19:12:15","date_gmt":"2020-11-02T18:12:15","guid":{"rendered":"https:\/\/optimumventas.com\/open-courses\/leadership-and-motivation-for-sales-after-sales-and-customer-care-teams\/"},"modified":"2025-02-25T12:33:23","modified_gmt":"2025-02-25T11:33:23","slug":"leadership-and-motivation-for-sales-after-sales-and-customer-care-teams","status":"publish","type":"page","link":"https:\/\/optimumventas.com\/en\/training\/open-courses\/leadership-and-motivation-for-sales-after-sales-and-customer-care-teams\/","title":{"rendered":"Leadership and motivation for sales, after sales and customer care teams"},"content":{"rendered":"
[mk_page_section full_width=”true” padding_top=”0″ padding_bottom=”0″ sidebar=”sidebar-1″][vc_column][rev_slider_vc alias=”c_liderazgo-y-motivacion”][\/vc_column][\/mk_page_section][vc_row fullwidth=”true” equal_columns=”true” attached=”true” css=”.vc_custom_1541602694380{margin-top: -35px !important;}”][vc_column width=”1\/4″ css=”.vc_custom_1541602746787{padding-top: 50px !important;padding-right: 50px !important;padding-bottom: 30px !important;padding-left: 60px !important;background-color: #ddebcc !important;}”][mk_icon_box icon=”mk-icon-calendar” title=”Length” text_size=”20″ font_weight=”600″ style=”simple_ultimate” icon_size=”medium” icon_color=”#52a733″ title_color=”#52a733″ txt_color=”#0a0a0a”]Enero: 23 y 24
\nFebrero: 24 y 25
\nMarzo: 12 y 13
\nTotal:<\/b> 16h
\nHorario:<\/b> 9 a 14 y 15:30 a 18[\/mk_icon_box][\/vc_column][vc_column width=”1\/4″ css=”.vc_custom_1541602756869{padding-top: 50px !important;padding-right: 50px !important;padding-bottom: 30px !important;padding-left: 60px !important;background-color: #f0f6e9 !important;}”][mk_icon_box icon=”mk-moon-location-4″ title=”Location” text_size=”20″ font_weight=”600″ style=”simple_ultimate” icon_size=”medium” icon_color=”#52a733″ title_color=”#52a733″ txt_color=”#0a0a0a”]Madrid
\nBarcelona
\nPalma de Mallorca[\/mk_icon_box][\/vc_column][vc_column width=”1\/4″ css=”.vc_custom_1541602771876{padding-top: 50px !important;padding-right: 50px !important;padding-bottom: 30px !important;padding-left: 60px !important;background-color: #ddebcc !important;}”][mk_icon_box icon=”mk-icon-tag” title=”Price” text_size=”20″ font_weight=”600″ style=”simple_ultimate” icon_size=”medium” icon_color=”#52a733″ title_color=”#52a733″ txt_color=”#0a0a0a”]900\u20ac + VAT <\/span><\/b>(first enrolment)
\n720\u20ac + VAT <\/span><\/b>(second and additional enrolments)<\/span>
\nFood and beverages included.
\n<\/span>[\/mk_icon_box][\/vc_column][vc_column width=”1\/4″ css=”.vc_custom_1541603731082{padding-top: 50px !important;padding-right: 50px !important;padding-bottom: 30px !important;padding-left: 60px !important;background-color: #f0f6e9 !important;}”][mk_icon_box icon=”mk-moon-clipboard-2″ title=”Enrolments” text_size=”20″ font_weight=”600″ style=”simple_ultimate” icon_size=”medium” icon_color=”#52a733″ title_color=”#52a733″ txt_color=”#0a0a0a”]isabel@optimumventas.es<\/a>[\/mk_icon_box][\/vc_column][\/vc_row][vc_row][vc_column][mk_padding_divider size=”70″][vc_row_inner][vc_column_inner width=”6\/12″][vc_column_text css=”.vc_custom_1541607686873{margin-bottom: 0px !important;}”]The continuous changing moments all businesses are immersed into, and the increasing requirements and disloyalty of clients force sales leaders and managers to build teams with high levels of motivations. To achieve the set goals it is necessary to have an effective leadership.<\/p>\n

This course is aimed at all those sales leaders and managers in sales, after sales and customer care departments who wish to adjust their skills to the current state of the market so their skills do not become obsolete.<\/p>\n

The goal of this course is being able to establish, in each case, the most suitable leadership style for all collaborators, as well as developing the leadership and motivation techniques to have great teams, creating a personal plan on how to motivate oneself and your team, and to improve the results through the right professional team behaviour.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/12″][\/vc_column_inner][vc_column_inner width=”5\/12″][mk_fancy_title tag_name=”h5″ color=”#52a733″ size=”25″ font_weight=”500″ margin_bottom=”0″ font_family=”Bree+Serif” font_type=”google”]Achieve your best results thanks to the right professional behaviour for your team.[\/mk_fancy_title][\/vc_column_inner][\/vc_row_inner][mk_padding_divider size=”50″][\/vc_column][\/vc_row][mk_page_section bg_color=”#f0f6e9″ padding_top=”30″ padding_bottom=”30″ sidebar=”sidebar-1″][vc_column width=”1\/3″ css=”.vc_custom_1541604772063{padding: 30px !important;}”][vc_single_image image=”678″ img_size=”full”][mk_fancy_title tag_name=”span” color=”#6eab24″ size=”20″ font_weight=”600″ margin_bottom=”10″ font_family=”Bree+Serif” font_type=”google”]Table of contents of this course:[\/mk_fancy_title][vc_column_text css=”.vc_custom_1541607739643{margin-bottom: 0px !important;}”]\n

    \n
  1. Course and content introduction.<\/li>\n
  2. The new professional profiles for sales, after sales and customer care teams: Millennial, X Gen and Z Gen and their management challenges.<\/li>\n
  3. Managing multigenerational teams. Challenges and opportunities.<\/li>\n
  4. Sales management responsibilities. Necessary responsibilities.<\/li>\n
  5. Leadership. Boss vs. Leader. Leadership models<\/li>\n
  6. Situational leadership: which leadership style suits my team best?<\/li>\n
  7. Motivation. What does it mean to motivate a salesperson?<\/li>\n
  8. Scientific basis for leadership and motivation for sales, after sales and customer care teams.<\/li>\n
  9. Motivation skills. Team motivation plan.<\/li>\n
  10. Leadership that resonates. Incorporating emotional intelligence applied to team management.<\/li>\n
  11. How to manage sales leads and management through Referendity.<\/li>\n
  12. The action plan.<\/li>\n<\/ol>\n[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ css=”.vc_custom_1541604778975{padding: 30px !important;}”][vc_single_image image=”680″ img_size=”full”][mk_fancy_title tag_name=”span” color=”#6eab24″ size=”20″ font_weight=”600″ margin_bottom=”10″ font_family=”Bree+Serif” font_type=”google”]Methodology[\/mk_fancy_title][vc_column_text css=”.vc_custom_1541607754136{margin-bottom: 0px !important;}”]Our methodology is based on the deductive learning, or \u201clearning by doing\u201d. Our students put the newly acquired concepts to practice.[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ css=”.vc_custom_1541604785779{padding: 30px !important;}”][vc_single_image image=”679″ img_size=”full”][mk_fancy_title tag_name=”span” color=”#6eab24″ size=”20″ font_weight=”600″ margin_bottom=”10″ font_family=”Bree+Serif” font_type=”google”]Aimed at[\/mk_fancy_title][mk_custom_list style=”mk-icon-angle-right”]\n
      \n
    • New admissions.<\/li>\n
    • Professionals who wish or need to update their work performance.<\/li>\n
    • Professionals who have been or will be promoted to a new position or role.<\/li>\n
    • Professionals with no previous specific training.<\/li>\n<\/ul>\n[\/mk_custom_list][\/vc_column][\/mk_page_section][mk_page_section full_width=”true” sidebar=”sidebar-1″][vc_column][mk_clients count=”50″ el_class=”bw”][\/vc_column][\/mk_page_section]\n<\/div>","protected":false},"excerpt":{"rendered":"

      [mk_page_section full_width=”true” padding_top=”0″ padding_bottom=”0″ sidebar=”sidebar-1″][vc_column][rev_slider_vc alias=”c_liderazgo-y-motivacion”][\/vc_column][\/mk_page_section][vc_row fullwidth=”true” equal_columns=”true” attached=”true” css=”.vc_custom_1541602694380{margin-top: -35px !important;}”][vc_column width=”1\/4″ css=”.vc_custom_1541602746787{padding-top: 50px !important;padding-right: 50px !important;padding-bottom: 30px !important;padding-left: 60px !important;background-color: #ddebcc !important;}”][mk_icon_box icon=”mk-icon-calendar” title=”Length” text_size=”20″ font_weight=”600″ style=”simple_ultimate” icon_size=”medium” icon_color=”#52a733″ title_color=”#52a733″ txt_color=”#0a0a0a”]Enero: 23 y 24 Febrero: 24 y 25 Marzo: 12 y 13 Total: 16h Horario: 9 a 14 y 15:30 a 18[\/mk_icon_box][\/vc_column][vc_column width=”1\/4″ […]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":3095,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3185","page","type-page","status-publish","hentry"],"yoast_head":"\nLeadership and motivation for sales - Optimum Ventas<\/title>\n<meta name=\"description\" content=\"Get better results through proper professional behavior. 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