Understand the role of emotions in our personal and professional life, learning to identify and manage them appropriately. Explore self-motivation strategies and develop greater self-confidence, generating more energy to face the challenges of daily life. Discover practical aspects to relate to others through a better understanding of the emotional aspects that are present.
Course Content Index
1. How I Relate to My Emotions
2. Understanding Them and Expressing Them Appropriately
3. Identifying My Emotions and the Benefits of Expressing Them
4. Emotional Management Strategies
5. Tools and Practices
6. The 4 Basic Emotional States
7. Self-Motivation and Self-Confidence
8. How I Relate to the Emotions of Others
9. Empathy and Listening
10. The Power of Words. Rosenberg’s Nonviolent Communication Model
11. Recap, Learnings, Action Plan, and Commitment. Closure
Methodology
In-person: The deductive training methodology “Learning by doing” will be used, where participants not only acquire new knowledge but also practice it in the classroom. Additionally, case studies, questionnaires, movie scenes, assignments, group discussions, and role plays will be utilized.
Online: The training courses in online format are developed using the Flipped Training methodology, which combines live sessions with a specialist trainer via webinar, with situation analysis, discussions, and group work carried out by participants both individually and collectively. Its compact format allows for maximum utilization of the sessions and compatibility with professional obligations, ensuring a quick transfer of the knowledge learned to the workplace.
Target Audience
- All individuals in the organization, regardless of the work they do.