Trainers with previous experience as salespeople and business managers.
Tailored training courses with a higher involvement level and knowledge transfer than other training centres and business schools.
We can adapt to any player of the sales environment and other specific areas.
The team adaptation to the ever-changing market requirements make all business need to ensure a continuous training for their after-sales and customer care teams. There is no sale without talent, and there is no talent without sales training.
Optimum creates tailored training programs that have an impact on the sales behaviours and enhance your team’s talent, aligning them with the company, market segment, department and product’s strategies. We produce, incentivize and manage change processes in sales teams in order for them to be able to reach the commercial goals and increase the sales results, thus increasing also the company’s results.
All companies require tailored training solutions, and it is necessary to give an answer to all their performance issues with solutions that offer tangible and measurable improvements to their team’s professional talent.
We create training itineraries and programmes with in-company, open, micro learning, online or even blended solutions.
Sales Management or Business Management Itinerary
- Strategic thinking for sales. What is the best way to sell my product or service?
- Analysis, decision-making and strategic planning for business.
- Effective management of sales and customer care teams.
- Creating high-performance teams.
- Development of a distribution channel programme.
- High-level sales programme. Management-to-management sales.
- Sales team leadership and motivation.
- High-level negotiations.
- Individual management of sales teams and leaders.
- Effective organization for meetings, business conventions with employees, partners and clients.
- Preparation of sales meetings and conventions.
Sales Management Itinerary
- Programme for planning and management of the sales team’s activity. From goal-setting to the systematic goal-reaching.
- Sales team motivation and leadership.
- Sales force training and development.
- Individual management of salespeople’s activity.
- Development of high-performance teams.
Sales Team Itinerary
- Introduction to personal sales programme.
- High-level sales techniques programme.
- Development of a consulting sales process.
- Business negotiations. How to get high-value deals with my clients.
- Planning and management of the sales people activities. Area/client management.
- Planning and development of big accounts. Key Account Management Program.
- Team work.
Customer Care Team Itinerary
- Online clients management by phone.
- Claims and complaints management for customer care professionals.
- Client retention programmes. How to avoid losing clients.
- Upselling and cross-selling processes.
- How to sell by phone.
- Client loyalty is key to your company’s future.
Sales for the After-sale Team Itinerary
- After-sales specialists are the sellers clients trust the most. Sales Techniques for the After-sale Team
- Effective sales in the “replacements counter”.
- Developing skills for selling maintenance and guarantee extension agreements.
Training Management Itinerary
- Planning my company’s training programme.
- Knowledge management and how to transfer it to your team.
- Homogenising your company’s internal trainers.
- Selection of training partners for your company.
- Operational management of the “Fundación Tripartita”.
- Training your internal trainers.
Cross-circular Skills Courses
- Seminar on sales techniques for millennial customers.
- How to prospect through LinkedIn.
- How to manage millennial salespeople. Stimulation and retention of salespeople with high potential.
- Distributors do not buy products, but conditions.
- Sales for non-sales professionals.
- How to make an effective presentation to the Board of Directors.
- Selling ideas as the first step to create new businesses.
- Selling through added value.
- Effective presentations.
- Effective use of tablets as a selling support tool.
- Time planning and optimization.
Individual Seminars with Guest Speakers
- Sales Top to Top. Seminar on international sales for top management. Taught by the Goldmann Foundation.
- Seminar on how to create proactive attitudes to help sales. From mammoth to Sapiens. Albert Riba
- How to have an attitude and an online presence that increase your sales. Jordi Gili.
Innovation is the main incentive for people to change. There is no innovation without talent, and there is no talent without training. Only companies capable of progress will transform their working methods around the talent stimulation philosophy.
Optimum creates tailored training programs that have an impact on behaviours and enhance your team’s talent, aligning them with the company, market segment, department and product’s strategies. We produce, incentivize and manage change processes in sales teams in order for them to be able to reach the commercial goals and increase the sales results, thus increasing also the company’s results.
All companies require tailored training solutions, and it is necessary to give an answer to all their issues with solutions that offer tangible and measurable improvements. It is not enough to say what one must do, but how to do it.