We are surrounded by volatile, complex, and chaotic times that make the salesperson’s activity more difficult. Ensuring that the sales, customer service, or post-sales teams incorporate the philosophy and methodology of stoicism will enable them to act in areas where they can make a real impact, focusing on activities that will yield concrete results.
Course Content Index
1. Introduction and Course Objectives.
2. A Brief History of Stoicism.
3. Contextualizing Stoicism in Sales.
4. Stoic Values Focused on Sales.
5. Exercises to Develop a Stoic Perspective.
6. Managing V.U.C.A. Environments in Sales: Objectives, Planning Activities, and Decisions on How to Act Correctly.
7. Practical Application of Stoicism in Sales.
8. Course Summary and Action Plan.
Methodology
In-person: The deductive training methodology “Learning by doing” will be used, where participants not only acquire new knowledge but also practice it in the classroom. Additionally, case studies, questionnaires, movie scenes, assignments, group discussions, and role plays will be utilized.
Online: The training courses in online format are developed using the Flipped Training methodology, which combines live sessions with a specialist trainer via webinar, with situation analysis, discussions, and group work carried out by participants both individually and collectively. Its compact format allows for maximum utilization of the sessions and compatibility with professional obligations, ensuring a quick transfer of the knowledge learned to the workplace.
Target Audience
- Sales Department
- Customer Service / Inside Sales Departments
- Post-Sales Departments